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The Legal and Ethical Responsibilities of Culture Awareness and Sensitivity within a Diverse Workforce


Cultural norms have been undergoing significant changes prompted by justice reform and emerging societal movements.  In response, local, State and Federal laws and legislation are being developed to protect the interests of our diverse population by recognizing varying and unique cultures, beliefs, values, and practices.

For law firms, court systems, legislators, regulators, agencies and businesses to be successful and responsive to community expectations, increased knowledge and awareness of the differences among cultures is paramount. This relational construct will lead to better communication and interactions, and an inclusive work environment designed for better business operations and support of a diverse workforce and customer base. 

This 6 hour interactive class will explore a significant number of issues and behaviors related to various cultural norms including styles of communication, harmful non-verbal body cues typically called “micro-aggressions”,  common sources of cultural conflict, the importance of understanding worldview and the legal implications involved.

Class Cost – $600.00

Class Time – 9:30 – 3:30 PM 

CLEs and CEs Pending


Who Should Take These Classes?
Whether you are an experienced lawyer, counselor, teacher, or just looking for a new career, these classes will facilitate learning new and useful skills to resolve conflict, and to successfully conduct mediations/arbitrations.  You will acquire new methods to synthesize information to lead to positive outcomes.

  • Attorneys Counselors and Social Workers
  • Managers and supervisors
  • Executive directors and board members
  • Real Estate Agents
  • Insurance Adjusters
  • Facilitators, trainers and consultants
  • Anyone looking to start a new career or expand their current business

Mediation and Arbitration Training Courses Available:

  1. Basic Mediation Training
  2. Advanced Family Training
  3. Basic Arbitration Training
  4. Elder Care and Adult Mediation Training
  5. Child Protective Service Mediation Training
  6. Cultural Awareness and Sensitivity Training
  7. Domestic Violence Training

You will learn proven ways to be an effective mediator/arbitrator, leaving with powerful skills to help resolve the most difficult conflicts!