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August 16th | Basic Arbitration Training

Online Course

Mediators and Arbitrators of America (“MAA”) is proud to offer training services in basic arbitration. This intense one-day class focuses on the ethics and principles of basic arbitration. Emphasis is placed on the importance of communicating for arbitrator success. The importance of understanding the terms binding arbitration and non-binding arbitration and the distinction between mediation and arbitration is discussed. Explored are the core tenets of arbitration, including the arbitrator’s opening statement, the oath of all participants, arbitration formats and procedures, the Federal Arbitration and Texas Arbitration Acts, and the enforceability of the provisions. This training program is interactive and participatory.


August 17th | Advanced Arbitration Training

Online Course

In this course, we extend expertise and examine an in-depth review of the ethical obligations of an arbitrator conducting multicultural and complex civil procedures. Participants shall receive an “Advanced Arbitrator” certificate and certification.

The focus of this one-day class is practical but will review in-depth procedures and advance participants’ ability to conduct complex civil and international arbitrations. We will take a close look at the overall proceedings, and the finer points of complex arbitrations, including a section on the laws of evidence from the perspective of the arbitrator. Examples of Reasoned Awards will be studied and provided to participants.


September 13th – 14th | Child Protective Services Mediation Training

Online Course

MAA’s Institute of Mediation Training’s Child Protective Services Mediation Course is a 2 day intensive course (8:00 a.m. to 6:00 p.m.) 20 hour training specific to Mediating Child Protective Services (CPS) cases. CPS Mediation increases meaningful understanding and engagement between parties, codifies decisions regarding children and families, and expedites the process to find permanent outcomes for children. The sessions include the complex parties of CPS mediation, understanding childhood trauma, parent dynamics, ethical issues, and the legal framework of CPS cases. This course fulfills the requirements of the State Bar of Texas and the Texas Mediation Trainers Roundtable for mediators doing court-ordered CPS mediation. Course Materials will be provided.


Who Should Take These Classes?
Whether you are an experienced lawyer, counselor, teacher, or just looking for a new career, these classes will facilitate learning new and useful skills to resolve conflict, and to successfully conduct mediations/arbitrations.  You will acquire new methods to synthesize information to lead to positive outcomes.

  • Attorneys Counselors and Social Workers
  • Managers and supervisors
  • Executive directors and board members
  • Real Estate Agents
  • Insurance Adjusters
  • Facilitators, trainers and consultants
  • Anyone looking to start a new career or expand their current business

Mediation and Arbitration Training Courses Available:

  1. Basic Mediation Training
  2. Advanced Family Training
  3. Basic Arbitration Training
  4. Elder Care and Adult Mediation Training
  5. Child Protective Service Mediation Training
  6. Cultural Awareness and Sensitivity Training
  7. Domestic Violence Training

You will learn proven ways to be an effective mediator/arbitrator, leaving with powerful skills to help resolve the most difficult conflicts!