Contact Tyrone Parker

Certified Advanced Mediator & Arbitrator

MA Human Relation, Oklahoma University – August 2013

BA Hospital Administration, Trident University – December 2009

Relevant Knowledge, Skills, and Abilities:  

• Knowledge of manpower and personnel policies, procedures and requirements to propose UMD changes and manage position control. 
• Knowledge of HR policies, programs, and procedures, and the relationship of various personnel discipline and how they integrate. 
• Knowledge and skill in planning and organizing to negotiate effectively with management to accept and implement recommendation, and to provide, secure, or negotiate for needed resources. 
• Knowledge of a wide range of federal Human Resources (HR) laws, executive orders, regulations, policies, directives, instructions, and concepts governing HR functions such as merit promotion, recruitment and placement, affirmative employment, employee and labor-management relations, employment performance and conduct issues, and other programs. 
• Knowledge of federal human resources management (HRM) principles, concepts, practices, analytical methods, a wide range of qualitative and quantitative techniques, and relationships of various HR disciplines as well as consultative skill sufficient to resolve HRM problems. 
• Knowledge of organizational structures, missions, objectives, operating programs, key positions, and administrative/protocol policies and procedures. 
• Skill in conducting reviews and analyzing and assessing HR program operations to include identifying deficiencies; measuring compliance, consistency, and effectiveness; and making recommendations for enhancements and improvements.

Relevant experience:  

• Researches HR and Personnel policy and program options, conducts analyses, surveys, and/or projects of moderate scope to determine impact to individual directorates and/or AFPC, and develops internal administrative policies and procedures on behalf of the HR Programs Branch. 
• HR functions such as merit promotion, recruitment and placement, affirmative employment, employee and labor-management relations, employment performance and conduct issues, and other programs. 
• Researches and analyzes information, identifies trends and impact, and presents findings, valid options, and recommendations for senior management approval. 
• Provides HR and Personnel procedural guidance and information to managers and supervisors in support of realignment actions, reorganizations, workload transfers/realignments due to re-engineering, mandated reductions.
• Provides personnel information/statistics and ensures personnel related information for workload/programs are responsive to the needs of management. 
• Conducts internal policy reviews to evaluate the effectiveness of current policies and practices and develops proposals for improvements. 

AFPC  Randolph AFB, TX                12/2019- 12/2020  Career Field Administrator                                     GS-0301-12

• Advises senior leaders of current and projected process changes as well as career development opportunities that impact the civilian community.
• Analyzes and evaluates individual and organizational requirements and specialized qualifications required of candidates.
• Provides accurate and timely information on issues, researches and analyzes data, and presents findings as required.
• Oversees and administers various programs across the Air Force, developing the tools, templates  and guidance for program operations
• Applies principles of Employee-Management Relations to analyze situations; identify problems, probe causes, and select courses of action for technical and functional specialists to pursue.
• Provides advice and guidance and/or renders decisions on specific problems.

AFPC  Randolph AFB, TX                09/2019- 12/2019  Human Resources Specialist (Classification)                                     GS-0201-11

• Provides position classification services for civilian positions across the Air Force.

• Classifies position by reference to Office of Personnel Management (OPM) classification standards, precedent-setting appeal decisions, and other guidance.

• Make fine distinctions in crediting factor levels for positions.

• Maintains rapport with managers and supervisors through effective communication of findings to include explaining fine grade-level distinctions and classification rationale.

• Provides position management advisory services.

• Reviews and analyzes information from CPDs, organizational charts, and Unit Manpower Documents (UMDs) to determine solutions for these problems and advises management of these.

• Participates in special initiatives, studies, and projects.

• Prepares written correspondence and other documentation.

AFPC  Randolph AFB, TX                11/2018-09/2019  Human Resources Specialist                               GS-0201-12

• Provides strategic and technical guidance as well as consultative management advisory services at a Field Operating Agency on the effective use of HRM to support goals and objectives and produce results that accomplish AFPC missions. 
• Serves as AFPC Liaison between assigned Directorates/Special Staffs, installation CPS, and AFPC civilian personnel processing teams. 
• Conducts, leads, and/or participates in studies to improve HRM programs and/or influence policy changes for the FOA. 
• Performs program evaluation of a full range of HR programs at AFPC and develops and executes improvement/enhancement plans. 
• Prepares and delivers written reports and oral presentations, e.g., briefings, training sessions, consultations, orientations, and discussions with leadership, supervisors, and employees. 
• Communicates with the installation CPS and AFPC directorates on full range of civilian personnel programs, providing customers with accurate and timely information. 
• Provides personnel information/statistics and ensures personnel related information for workload/programs are responsive to the needs of management. 

AFPC  Randolph AFB, TX                01/2018-11/2018 Resource Management Specialist                      GS-0201-11

• • As directed, researched HR and Personnel policy and program options, conducted analyses, surveys, and/or projects of moderate scope to determine impact to individual directorates and/or AFPC, and develops internal administrative policies and procedures on behalf of the HR Programs Branch. 
  • Researched and analyzed information, identifies trends and impact, and presents findings, valid options, and recommendations for senior management approval. 
  • Provided procedural guidance/information and ensures all actions and related documentation comply with DoD, AF, AFPC Human Resources, and Personnel instructions and directives. 
  • Provided advice and information to supervisors on organizational design, position management issues, preparation of Core Personnel Documents, initiation of personnel actions, and required documentation to update the UMD. 

• Identified major job requirements for position upon which knowledge, skills, and abilities are based.  

• Managed a variety of personnel related programs, special projects, and initiatives for assigned directorates/special staffs.

• Provided management advisory services on personnel issues, and impact to DCPDS and AFPC manpower Requirements for serviced organizations. 

802 FSS/FSMC Randolph AFB, TX                                                                   11/2016-01/2018                        

Human Resources Specialist (Recruitment & Placement)                           GS-0201-09

• Provided recruitment and placement services to assigned installation-level organizations.
• Coordinated local, Air Force, Priority Placement Program, and Office of Personnel Management priorities for positions to be filled and makes some involved qualification determinations.
• Coordinated with supervisors, managers, and other Human resources specialists on possible staffing repercussions of reorganizations, placement actions, or regulatory changes.
• Supported the affirmative employment program by advising supervisors and managers on the fundamental legal and regulatory provisions of affirmative employment programs and the objectives and plans of the installation affirmative employment program plans. 
• Reviewed progress toward achieving objectives and provides feedback to management regarding trends and/or changes to enhance achievement of these objectives. 
• Recommended strategies for overcoming employment and promotion barriers. 
• Participated in special initiatives, studies and projects, and affirmative employment activities. 

• Wrote a variety of documents to include items for newsletters, responses to congressional inquiries from employees and other customers and supplements to regulations and directives. 
• Advised on the most productive recruitment strategies for filling particular competitive or excepted service positions; the possibility of filling hard-to-fill positions at developmental rather than target grade levels. 
• Supported the affirmative employment program by advising supervisors and managers on the fundamental legal and regulatory provisions of affirmative employment programs and the objective and plans of the installation affirmative employment program plans. 

• Organized and participated in Multi-agency job fairs to drum up interest in federal employment.
• Organized and participated in job fairs at local high schools, colleges and universities to educate the student population on available federal employment, the application process, and benefits of federal employment.

802 FSS/FSMC JBSA Ft. Sam Houston AFB, TX                   02/2016 – 11/2016

Human Resources Specialist (Recruitment & Placement)                           GS-0201-7/9/11

• Performed affirmative employment placement services and external recruitment involving operations of the merit promotion plan, career programs, RIF, and priority placement programs. 
• Provided comprehensive advisory services to supervisors and management officials on all aspects of affirmative employment for a work force of federal civil service personnel.
• Reviewed draft regulations, standards or other guidance for impact on serviced organizations or the installation. 
• Met with managers to discuss work status, obtain feedback on recruitment programs, plan time phasing of recruitment/placement, and stayed informed of functional issues, new workloads, long-range personnel needs, problems encountered, and other matters that would impact on recruitment and placement. 
• Provided information and assistance regarding program requirements and processing procedures related to a variety of Employee Relation Programs. 
• Answered questions regarding policy and procedures. Responded to inquiries regarding minor problems of employee conduct, dissatisfaction, or poor work habits; procedures for disciplinary actions, grievances, and appeals; and requirements for timeliness, documentation, and signatures.  
• Informally resolved issues that could be satisfied by an explanation of basic policies, practices, and procedures. 
• Conducted routine interviews to obtain the pertinent facts and explores alternate ways of solving the problem or recommends disciplinary actions.
• Explained to supervisors the nature of records for sequence of actions required in connection with recurring disciplinary problems such as excessive unplanned absences.

39 MDG Incirlik AFB, Turkey 02/2014 – 02/2016

Health Systems Specialist           GS-0671-11

• • Developed goals and objectives that integrate performance improvement and risk management. 
  • Directly supported the Chief of Medical Staff in administering clinical quality care, improvement and assurance programs. 
  • Planned and scheduled work in a manner that promotes a smooth flow and even distribution. 
  • Coordinated plans with other organization managers. 
  • Identified need for changes in priorities and takes action to implement such changes.
  • Planned work to be accomplished by subordinates based upon organizational priorities, sets and adjusts short-term priorities. 
  • Provided leadership and consultative services to flights, elements and other organizational components in fulfilling facility regulatory, accreditation, organizational compliance, performance improvement, and risk management programmatic requirements. 
  • Directed the performance improvement training and education for medical treatment facility (MTF) staff and organizational leaders. 
  • Coordinated the dissemination of performance improvement information within the organization ensuring statistical analysis and comparative processes are included (AFSO21). Reported the results of continuous monitoring activities to the MDG/CC and executive staff for use in making performance-based decisions about the organization. 
  • Provided data relating to clinical outcomes by managing a clinical event database, a system that provides for occurrence screening and incident reporting. 
  • Provided senior clinical supervisors (flight commanders and element leaders) with detailed reports as well as aggregated data pertaining to healthcare providers assigned. 
  • Responsible for developing systems which support the prevention of potentially compensable events among patients and visitors and injuries to staff and volunteers at the 39th MDG. 
  • Directed all risk management administrative activities within the medical facility. Received all high-level inquires that identify direct medical involvement or have a medical component to the inquiry. Responded to medical inquiries from MAJCOM/SG, HQ AFMC/SG, the Office of the Surgeon General, the Inspector General and Congress.
  • Ensured inquiries are investigated thoroughly and develops appropriate responses in coordination with MDG/CC and Medical Group senior leadership. 
  • Developed programs to comply with AAAHC accreditation standards for risk management, patient safety, patient rights and responsibilities, and organizational ethics. 

• Developed facility response to sentinel events and coordinates Medical Incident Investigations that may arise within the facility. 

52 FSS/FSFR Spangdahlem, Germany  05/2013 – 10/2013

Work/life Specialist                     GS-0101-09

• Interviewed and assessed clients’ needs and concerns (i.e. family separation, parenting, personal financial management, child care, elder care, etc.), evaluates and interprets information gathered in interviews. Provided individual career, academic, and force development advisement to military personnel of all ranks their dependents, and/or civilian personnel pursuing undergraduate/graduate, vocational, technical, licensure/certification, and professional development opportunities at various levels.  
• Assisted clients in prioritizing issues and developing plans and goals that are tailored to specific needs and concerns. 
• Provided advice, guidance, and additional referral options to ensure clients have access and assistance in securing cost effective support or direct aid and using interview data and changing AF demographics, develops family profiles, and addresses family issues affecting work as well as work issues affecting families.   
• Compiled data to document service effectiveness. 
• Provided individual and family consultation services, education, referrals, and follow-up.
• Referred difficult or complex situations to senior FSC staff members or, after consultation with senior FSC staff, personally advises clients. 
• Conducted a variety of educational forums and briefings to enhance community capacity and thus assist service populations in improving work/life skills and knowledge of available resources. 

52 MDG Spangdahlem AFB, Germany 07/2012 – 05/2013

Health Systems Specialist           GS-0671-09

• • Developed goals and objectives that integrate performance improvement and risk management. 
  • Directly supported the Chief of Medical Staff in administering clinical quality care, improvement and assurance programs. 
  • Planned and scheduled work in a manner that promotes a smooth flow and even distribution. 
  • Coordinated plans with other organization managers. 
  • Identified need for changes in priorities and takes action to implement such changes.
  • Planned work to be accomplished by subordinates based upon organizational priorities, sets and adjusts short-term priorities. 
  • Provided leadership and consultative services to flights, elements and other organizational components in fulfilling facility regulatory, accreditation, organizational compliance, performance improvement, and risk management programmatic requirements. 
  • Directed the performance improvement training and education for medical treatment facility (MTF) staff and organizational leaders. 
  • Coordinated the dissemination of performance improvement information within the organization ensuring statistical analysis and comparative processes are included (AFSO21). Reported the results of continuous monitoring activities to the MDG/CC and executive staff for use in making performance-based decisions about the organization. 
  • Provided data relating to clinical outcomes by managing a clinical event database, a system that provides for occurrence screening and incident reporting. 
  • Provided senior clinical supervisors (flight commanders and element leaders) with detailed reports as well as aggregated data pertaining to healthcare providers assigned. 
  • Responsible for developing systems which support the prevention of potentially compensable events among patients and visitors and injuries to staff and volunteers at the 52th MDG. 
  • Directed all risk management administrative activities within the medical facility. Received all high-level inquires that identify direct medical involvement or have a medical component to the inquiry. Responded to medical inquiries from MAJCOM/SG, HQ AFMC/SG, the Office of the Surgeon General, the Inspector General and Congress.
  • Ensured inquiries are investigated thoroughly and develops appropriate responses in coordination with MDG/CC and Medical Group senior leadership. 
  • Developed programs to comply with AAAHC accreditation standards for risk management, patient safety, patient rights and responsibilities, and organizational ethics. 

• Developed facility response to sentinel events and coordinates Medical Incident Investigations that may arise within the facility. 

Embry-Riddle Aeronautical UNI Spandahlem, Germany                               09/2011-07/2012           

Assistant Director of Academic Services

• Planned, conducted, and carried out the marketing and public relations functions of the campus under the supervision of the Regional Dean.

• Responsible for developing, implementing, and updating campus marketing plan consistent with the goals of the University and Worldwide Strategic Plans.

• Participated in appropriate local events to establish contacts, promote campus programs and recruit students.

• Managed campus enrollments and promotes growth. 

• Determined support for new programs and implements wherever possible.

• Responsible for academic advisement of students concerning their degree program, including development of a degree plan, preparation of an unofficial evaluation, monitoring degree progress, and processing graduation applications.

• Coordinated with the Director of Academics on recruitment of qualified faculty, and submission of appropriate hiring documentation. 

• Ensured compliance with all applicable University and Worldwide administrative policies and procedures.

• Responsible for coordinating with the base educational services office, applicable state approving agencies, and veterans administrative offices on matters affecting the operation of the campus and student actions.

• Responsible for timely completion of all state licensing, memoranda of understanding, and accreditation documents in coordination with the Regional Dean.

• Provided advice and guidance on career progression, training, assignments, program objectives, general operational requirements, and career management actions proposed or initiated in support of career program/educational objectives.
• Assisted in establishing realistic educational and vocational goals.
• Served as liaison between applicant/student and appropriate agency in the resolution of conflicts and as the student services liaison for all academic ERAU students Europe wide.
• Formulated plans to correct deficiencies by preparing and/or identifying appropriate training programs, courses or sources of training. 
• Established training and development programs to meet future needs.

US Army                   06/1992–11/2011

Orthopedics Specialist/Army Recruiter

• Developed, organized, and analyzed medical contingency plans to respond to mobilization and activation. 
• Provided oversight and coordinates mobilization policies and procedures. 
• Translated broad guidance into detailed directives, specifically mobilization requirements, support to deploying and redeploying units. 

• Created, coordinated and maintained the Mobilization Plan, Military Contingency Plan and Medical Support Plans, covering the entire spectrum of medical operations, from personnel to equipment and physical plant, transportation, food service, and emergency expansion of facilities. 

• Researched areas of concern regarding the state of medical readiness and suggests methods of improving the “go to war” mission. 

• Prepared, coordinated and reviewed disaster and other medical plans of the units under 421st MMB control for contingency planning purposes. 

• Conducted meeting/briefings with 421st MMB Commander, Deputies, and staff sections for the purpose of coordinating actions on projects assigned by higher headquarter.

• Prepared directives, coordinated, oversees execution and evaluated exercises designed to rehearse, test, and evaluate preparedness of 421st MMB and its subordinate clinics and facilities for dealing with various medical emergency conditions. 

• Served as the Battalion Lead Medic; Served as the Direct Reporting Unit (DRU) POC for overseeing Medical Readiness Protection System (MEDPROS) and Remotes Information Data Entry System (RIDES).

• Developed and maintains career patterns, master development plans, and staffing qualification assessments in conjunction with appropriate commanders and unit resources representatives to ensure availability of a skilled work force.
• Evaluated command participation and coordinates exercise status briefings. Develops and executes corrective improvements and measures. 
• Served as operations officer for the coordination and planning of medical support to active duty personnel. 
• Represented the command at site support planning conferences. 
• Interpreted requirements and defines courses of actions in accordance with plans, SOPs, policies, directives and regulations. 
• Researched and analyzed data for dissemination both in writing and verbal communication to local and higher commands.